AOL Instant Messenger, for instance, is used in 64% of the companies surveyed, Osterman said. The firm's twice-yearly surveys have shown adoption of commercial IM products to be growing faster than consumer IM products on corporate networks, Osterman said.Īt the same time, public IM products still dominate corporate networks. Such concerns are pushing an increasing number of companies to look for new ways to secure IM communications, said Michael Osterman, president of Osterman Research Inc.
Security analysts for some time have been warning that unchecked use of such software could cause dangerous holes in enterprise firewalls, leading to sensitive corporate data being exposed on public networks and files being transferred in an unprotected fashion. But he claimed that only one of the flaws, involving a feature that lets users open Internet e-mails, is dangerous.
A spokesman for AOL's ICQ subsidiary acknowledged the flaws in the latest version of ICQ's freely downloadable chat software.
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